Collect and Deliver

Collect

  1. Items for pick-up will be processed immediately, after payment confirmation
  2. Customer may select Wilcon Branches on where he/she wants to pick-up the order.
  3. Customer will receive a Wilcon Order Confirmation via e-mail
  4. Please bring a valid government-issued photo ID and your proof of purchase (either digitally or printed).
  5. If you wish to designate another person to pick-up your order, they must bring:
    1. a forwarded copy of your proof of purchase with your written consent, including the full name of the designated person that matches their government-issued photo ID and
    2. the government-issued ID of the main customer.
  6. It is important that you pick up your purchase no later than 7 days after your selected pick-up date. If you do not pick up your order within this time period your purchase will be reversed (credit card reversal).
  7. Please consider the size of your vehicle, as your order may be larger and heavier than expected due to packaging.

Delivery Charges

  1. Minimum purchase of Php 2,000.00 is required for delivery services.
  2. Additional charges may apply depending on the area of delivery.
  3. Minimum delivery fee is Php500.00. Gate, road, or parking fees will be shouldered by the customer.

Delivery Process

  1. Delivery schedule will be 3 to 5 days after payment confirmation.
  2. Minimum purchase of Php 2,000.00 is required to avail delivery services.
  3. Minimum delivery fee is Php500.00, additional charges may apply depending on the location of delivery.
  4. Gate, road, and parking fees will be shouldered by the customer.
  5. Customer will receive a Wilcon Order Confirmation via e-mail