Returns and Exchange
- The returned items MUST CONFORM to the rules below:
- Returns must STRICTLY only be accepted within 30 days from invoice date.
- Purchased appliance/s for return or exchange must be done STRICTLY within 7 days from the date of invoice.
- Returns should be presented with its ORIGINAL INVOICE /RECEIPT and & should be done at the SAME STORE, in its ORIGINAL PACKAGING and IN GOOD CONDITION.
- Items bought as a package should be returned as a package. TILES must be RETURNED PER BOX.
- Return and replacement of customized items such as cut products, mixed paints and indent orders will NOT BE ACCEPTED
- Returned items for Pick-up, please be guided on the following conditions:
- Return items for pick-up will have to be scheduled and confirm to the customer the pick-up date.
- Gate, road, or parking fees will be shouldered by the customer.
- Items for returned are subject for inspection.