Returns and Exchange

The returned items MUST CONFORM to the rules below:
1. Returns must STRICTLY only be accepted within 30 days from invoice date.
2. Purchased appliance/s for return or exchange must be done STRICTLY within 7 days from the date of invoice.
3. Returns should be presented with its ORIGINAL INVOICE /RECEIPT and & should be done at the SAME STORE, in its ORIGINAL PACKAGING and IN GOOD CONDITION.
4. Items bought as a package should be returned as a package. TILES must be RETURNED PER BOX.
5. Return and replacement of customized items such as cut products, mixed paints and indent orders will NOT BE ACCEPTED
Returned items for Pick-up, please be guided on the following conditions:
1. Return items for pick-up will have to be scheduled and confirm to the customer the pick-up date.
2. Gate, road, or parking fees will be shouldered by the customer.
3. Items for returned are subject for inspection.

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